To install a new version of update, go to "Chrome -> Menu -> Help" and click "About Google Chrome.I am using the latest version of Google chrome browser. A new version or update can help patch any software glitches that cause this problem. Check for Chrome updateĬhrome may crash or refuse to work if the software isn't updated to the newest version. You'll also find the steps you can use to resolve any conflicts Chrome has with conflicting software on your system, but at best, you probably want to update your software to the latest version and disable or uninstall the problematic software. Alternatively, you can go to Google and check for the software that caused Chrome to crash or not work properly. To know which software conflicts with Chrome, go to chrome://conflicts on your browser's address bar, and press Enter. This can be anything from network-related software to malware and any others that interfere with the browser. Sometimes Chrome can conflict with other software or with Chrome itself and cause it not to work or crash altogether. You can run a malware or virus scan using your system's security software to spot and remove any resident threats that would be affecting Chrome's normal operations. Viruses or malware on your computer could cause several problems, including Chrome crashing or not working. Disable any extensions that may cause problems when using Chrome by going to "Chrome -> Menu -> More tools" and clicking Extensions. Having malicious extensions or many extensions can also slow down Chrome. You can free up some memory by uninstalling unnecessary extensions, pausing downloads (file or app), quitting other programs or apps running in the background, and closing each tab that's open except the one with the error message and try to reload the tab. If your computer is low on memory, it may not be able to load sites and still run your apps, programs and extensions on your browser. Close extensions, tabs and apps to free up memory Sometimes apps and programs can stop pages from loading properly, so try to restart your computer and load the page or pages you had open on your browser again. Restart your computerĪ restart helps fix any software glitches that would cause the Google Chrome browser not to work or to crash. In this case, you can uninstall and reinstall Chrome as well as the extensions, which could be causing problems, and then add them back one at a time. If the page loads in a different browser, the issue is with Chrome. If you want to zero in on whether the issue is with your system or the browser itself, try using a different browser. You can also reopen the tabs you hadn't closed and see if they all load again. It just involves closing Chrome completely and then reopening it, then trying to reload the page again to see if the problem disappears. This is one of the most basic things to do before you try to troubleshoot why Chrome is crashing. If the site works while in incognito, clear your browsing data Refresh the page if any connection was interrupted while loading.If you're getting the "Aw Snap!" message, a plugin could be causing Chrome to crash.If you're using a VPN, a particular website may hinder the browser from connecting.If the page takes too long to load, either your connection is slow or the page is busy.Check the address bar for any typos in the URL.Before you switch to a different browser, here are some tried and tested solutions you can use to get Chrome back to a stable state. Many of its users have reported Chrome crashing, freezing, not responding or just not working.Īs frustrating as it can be, the good news is there are several fixes to resolving the problem. Despite being number one, it has its downsides and its malfunctions, too. Chrome is the leading and most popular web browser in 2019, beating Apple Safari, Internet Explorer/Edge, and Firefox, which rank second, third and fourth respectively.
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